Managed Services should not be “one size fits all.” Our approach starts by collaboratively identifying the specific combination of solutions and services that are a fit for your company. We then tailor an individualized plan to your organization’s specific business needs.
Envision’s Ground Control Managed Services offerings can be broken down into three distinct categories – Monitoring, Proactive Management, and Incident Response.
All of our Managed Services deployments begin with some form of Monitoring Services. This allows us to gain insight into your environment and to identify anything that could be a cause for concern. As the saying goes, “you can’t manage what you can’t measure”.
Proactive Management Services
Monitoring for problems is important, but the ultimate goal is to be able to be able to prevent issues from happening in the first place. With Proactive Management Services, your environment can be kept running smoothly with the latest updates and application patches. Preventative maintenance is the foundation to managing your environment as a true “IT Service” and not just a compilation of various products. Our approach to Service Management helps prevent downtime for your business.
Incident Response Services
While monitoring and proactive management solutions can help prevent many potential problems in your environment, there will always be times when issues do arise. With Incident Response Services, you will have a team who is intimately familiar with that environment ready to take the lead and tackle those problems.
Your Ground Control Solution
Which combination of these services makes sense for your company? Figuring that out is the first step in our process. Let’s have a conversation about your specific needs so we can figure this out for you.